A cracked supply line at 2am, a water heater that quit on a Sunday, a slab leak that's been climbing your water bill for weeks — whatever brought you here, our Shepherd-based crews are already staged and ready to roll.
Behind Street Wise - Plumbing is a crew of journeyman and master plumbers who've worked on everything from century-old cast iron to brand-new PEX systems. We're insured for the job, licensed in MT, and we stand behind every repair with a written warranty.
Our dispatchers know the neighborhoods of Shepherd well enough to tell you roughly what's driving a call before the truck even arrives — older sections tend toward galvanized pipe issues, newer builds toward fixture and appliance connections.
We keep a small, accountable roster rather than a rotating pool of subcontractors — the technician you talk to on the phone is trained to the same standard as the one who'll actually be standing in your Shepherd kitchen.
A surprising number of the emergency calls we take in Shepherd started as something small three or four days earlier. Here's what tends to escalate fast.
A burst supply line or an overflowing toilet doesn't care what time it is, and neither do we. Our emergency crews carry shutoff tools, wet-vacs, and common repair parts so most emergency calls in Shepherd are resolved in a single visit.
From a running toilet that's quietly inflating your water bill to a full re-pipe of an older Shepherd home, our residential team handles the everyday and the extensive with the same attention to detail.
Restaurants, offices, and retail spaces in Shepherd, MT can't afford extended downtime over a plumbing issue. Our commercial team is equipped for grease trap service, backflow testing, and multi-fixture repairs on a schedule that respects your operating hours.
Our drain team runs camera line inspections before recommending anything invasive, so you're not paying for a dig-up when a hydro-jetting service would clear it.
Whether it's a pilot light that won't stay lit or a full tank-to-tankless conversion, our technicians are certified on both gas and electric systems common in Shepherd, MT homes.
We use electronic leak detection to pinpoint the source before any demolition starts, so the repair stays focused instead of turning into a bigger project than it needs to be.
Whether it's a single kitchen faucet swap or a full bathroom remodel's worth of fixtures, our team handles the rough-in and finish work in one visit where possible.
You'll talk to an actual dispatcher in Shepherd, MT who asks a few quick questions to understand the problem and your address.
We route the closest qualified technician in Shepherd, and you'll get a realistic arrival window instead of a vague "sometime today."
Before a wrench touches anything, you'll get a written, upfront price for the repair — no surprise line items after the fact.
Once the fix is complete and tested, you get a written warranty — if something related fails, we come back and make it right.
We quote the job, not the hour, so a repair that takes longer than expected doesn't cost you more.
Our routing keeps trucks distributed across Shepherd, MT so we can usually get to you same-day.
Every technician we send is licensed in MT and covered by full liability insurance — ask to see credentials on arrival.
If a repair we performed fails under normal use within the warranty period, we return and fix it at no charge.
"Our water heater died on a Friday night and they had someone out by Saturday morning. Fair price, no upsell pressure." — Homeowner, Shepherd
"Camera'd the sewer line before recommending anything, which I appreciated — turned out to be roots, not a full replacement like the last company said." — Shepherd resident
"Tankless conversion took half a day and they explained the sizing instead of just upselling the biggest unit." — Shepherd customer
"Commercial kitchen backup on a Sunday and they still got a tech out before we opened Monday." — Restaurant manager, Shepherd
"Technician was straightforward about which repair was actually necessary versus which was optional. Didn't feel pushed." — Homeowner, Shepherd
"Re-piped most of our first floor after years of pinhole leaks in the old copper. Clean work, and they walked me through what they found at each stage." — Homeowner, Shepherd
We cover Shepherd proper and the nearby unincorporated areas throughout Shepherd, MT, and dispatch routes the closest available truck regardless of which zip you're in.
If you're near Shepherd but technically outside the city line, dispatch still covers you — our routing is built around drive time from the nearest staged truck, not a hard municipal boundary.
Response time depends on current call volume, but our Shepherd dispatch typically gets a technician on-site same-day, and often within a couple of hours for genuine emergencies.
Yes — every job gets a written, flat-rate quote after diagnosis and before any repair begins, so there's no surprise on the invoice.
Anything actively leaking, flooding, or leaving a Shepherd home without water gets emergency priority, day or night.
Every technician holds a valid MT plumbing license and is covered under our liability and workers' compensation insurance.
Regularly. Shepherd has a mix of older and newer housing stock, and our technicians are trained on galvanized, cast iron, copper, and PEX repair alike.
Usually. Electronic leak detection lets us pinpoint the exact location first, which keeps the opening small and targeted rather than exploratory.
We service and install most major tank and tankless brands available in Shepherd, MT, both gas and electric.
All work is backed by a written workmanship warranty — if the same issue recurs within that period, we return at no charge.
We quote the job upfront regardless of when the call comes in, so you'll know the price before agreeing to anything, including after-hours calls.
We cover Shepherd and a broad radius of surrounding communities throughout Shepherd, MT — see the coverage list below for specific zip codes.
Same-day replacement is common, though tankless conversions or unusual venting setups may need a short follow-up visit to finish code-compliant venting.
We ask that someone be available to approve the written quote before work starts; after that, staying on-site is your choice, not a requirement.
Dispatch is standing by 24/7 across Shepherd, MT — call +1-844-833-0201.
Call +1-844-833-0201